Heart play download Twitter Facebook Facebook Twitter tick linkedin linkedin-circle upload refresh cross-2 menu search youtube cross-3 rounded-right-pointer rounded-down-pointer quotes-opening quotes-closing snowflake pause file-pdf instagram

Charity Shop Volunteer

CHAS runs a number of charity shops across Scotland, selling donated stock as well as new goods to raise the vital funds required to care for children and their families.

The aim of this role is to work within our retail team assisting with the day to day running of the shop, ensuring we are always open and available to the general public.

What activities will I be involved in?

  • Welcoming and assisting customers in the shop
  • Accepting donations and completing any associated paperwork
  • Sorting, steaming, hanging, pricing and displaying stock
  • Serving customers and using the till
  • Offering excellent customer service
  • Keeping the shop well stocked, clean, tidy and organised

What skills and abilities will I need to have?

  • An ability to represent CHAS enthusiastically and appropriately
  • Good communication skills
  • Attention to detail
  • An ability to work well in a team
  • A willingness and ability to stand for extended periods of time
  • A good level of written English
  • Shared values with the organisation: respect, care, honesty, accountability

How much time should I offer?

You can volunteer Monday to Saturday, in the morning or afternoon. Shifts usually last for 4 hours. This is flexible and can be weekly, fortnightly, monthly, and even on a bank basis. 

Where is the opportunity based?

You can volunteer in any of our shops - we have two in Dunfermline and two in Kinross.

What ongoing learning/support/guidance will I receive?

It's important to us that you feel happy, safe and confident in your role. As a CHAS volunteer you will be invited to complete a short core learning package that is tailored to your role. We are always developing new opportunities for volunteers to learn and offer a range of options for volunteers.

What are the benefits to me?

  • Learning new skills whilst having fun
  • Getting more involved and making a real difference to the families of children with a life-shortening condition.
  • Adding to your cv
  • Meeting new people
  • Having fun!

What are the benefits to the children and families supported by CHAS?

By selling goods in the shops you are directly raising the funds that enable us to support children with a life-shortening condition.

What else should I know?

You must be aged 14 years or older for this role. If you are younger and interested in this role please do get in touch to discuss options of volunteering accompanied by an adult. 

We will pay your out of pocket expenses in line with the CHAS volunteer expenses policy.

CHAS is committed to providing a quality volunteering experience to all volunteers free from discrimination and prejudice. Ensuring that CHAS is an equal, diverse, and inclusive organisation improve the quality of care we provide, help us reach more families and children, and maximise a wide variety of knowledge, experience and expertise.

We welcome volunteer applications from those who are refugees, asylum seekers, benefit claimants and those with a disability. We can provide more information on if you are allowed to volunteer and what adjustments we can put in place to ensure your volunteering experience is a positive one. You can contact us on 0131 444 1900 or volunteering@chas.org.uk

What's the next step?

If you’re interested in the role you can apply online.

If you want to talk to someone about your own situation or find out more about our services, please get in touch: