Access to and use of this site is provided by Children’s Hospice Association Scotland (CHAS). Scottish Charity number SC 019724.
CHAS is registered with the information commissioner in the UK and is legally bound by the Data Protection Act 1998. We are legally bound to hold the information securely and only use the data for the purpose it was requested
Personal information is anything which enables us to identify you in some way. We may ask for your personal information to enable us to contact you in the following ways:
Action: Subscribe to our E-Newsletter
Information Requested: Full name, email address.
How we will use your information: Email you our twice-yearly supporter e-newsletter.
Action: Help us by donating.
Information requested by third party provider PayPoint.net: Name, address, contact number and email address. Company name (if applicable) and payment information.
How we will use your information: Post a copy of our twice-yearly supporter newsletter/ Post our direct mail appeals.
Action: Contact CHAS
Information requested: Name, phone, email address.
How we will use your information: To deal with your enquiry.
All online transactions are processed securely by PayPoint.net a third party secure payment platform which handles the capture, authorisation and settlement of credit and debit card payments.
How to opt-out of receiving information
You can request to opt out of receiving information from us at any time by contacting us at Head Office, Canal Court, 42 Craiglockhart Avenue Edinburgh EH14 1LT firstname.lastname@example.org or call 0131 444 1900.
Requesting a copy of your information
If you would like to receive a copy of the information we hold on you or correct any errors please contact us via the details provided below.
Third Party links
This policy does not apply to third party websites that we have recommended for further information. We would advise that you check the privacy policies of other websites before providing any information about yourself.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- enabling a service to recognise your device so you don't have to give the same information several times during one task.
- recognising that you may already have given a username and password so you don't need to do it for every web page requested.
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast.
The website uses a cookie for Google Analytics. Further details on what this involves are provided below.
- Google Analytics
The website does not capture or store personal information, but merely logs the user's IP address which is automatically recognised by the web server. This is used to record the number of visitors to our site.
Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This to ensure that the service is available when you want it and fast.
For more information about Google Analytics visit the Google Analytics website.
Removing and disabling cookies
If you do not wish to accept cookies on to your machine you can disable them by adjusting the settings on your browser. However this will affect the functionality of the CHAS website.
Changes to the website
Head Office, Canal Court, 42 Craiglockhart Avenue Edinburgh EH14 1LT
email@example.com or call 0131 444 1900.