Heart play download Twitter Facebook Facebook Twitter tick linkedin linkedin-circle upload refresh cross-2 menu search youtube cross-3 rounded-right-pointer rounded-down-pointer quotes-opening quotes-closing snowflake pause file-pdf instagram

Counselling support

Counselling is about listening, understanding and helping you process what’s happening in your life. You’ll always be accepted just as you are. And everything will happen at a pace that suits you.

Counselling at Rachel House

Here are some examples of the different ways that our counsellors can help.

  • Putting issues into perspective
  • Making sense of an event
  • Finding, analysing and acting on information
  • Problem-solving and decision-making
  • Undoing self-criticism and enhancing self-care
  • Helping with difficult feelings and emotions
  • Handling painful relationships
  • Dealing with loss and bereavement

Most people find it helpful to work through these issues on a step-by-step basis. Our counsellors will work with you to decide what area should be covered first.

Getting the support you need

We offer counselling to adult family members and anyone 18 years old and over using our services.

Simply ask your key worker to refer you for counselling. Or, you can also contact the Family Support Team in either Rachel or Robin House.

How the counselling works

After your referral’s been accepted, we’ll meet with you to discuss how counselling can help. Once you feel happy with everything, the counselling will start.
Sessions are usually at a set time on the same day each week. They’ll last for an hour, at either Rachel or Robin House. The number of sessions will be decided by you and your counsellor. There will also be regular reviews along the way.
At the start you might not know exactly what you want to achieve from your sessions. But, with your counsellor’s help, your goals should gradually become clearer. We’d recommend that you spend some time thinking about what you want to get out of your counselling.

How we work

Our counsellors follow the ethical framework set out by the British Association for Counselling and Psychotherapy (BACP). See their code of practice.

Can’t make it along?

If this is the case, please do let us know as soon as possible. Just call the hospice and leave a message for your counsellor – 01577 865777 (Rachel House), 01389 722055 (Robin House).

External referrals

You may need be referred to another practitioner for specialist therapy that’s beyond your counsellor’s training and experience. This might even be a referral to your own GP. But, this will only happen with your permission, after we’ve talked to you.

If you want to talk to someone about your own situation or find out more about our services, please get in touch: