CHAS Supporters Survey

Please can you give us a moment to tell us what you think about CHAS by completing our supporter survey here ?

We’ll be eternally grateful and you’ll help us improve how we engage with you!

All responses are confidential and please submit your response as soon as possible.


Compliments, Suggestions and Complaints

We welcome feedback on all that CHAS does so we can learn from your experiences and provide the best possible service.

We would welcome feedback on:

  • The care we provide.
  • The hospices.
  • Volunteering.
  • Fundraising including our shops.
  • Our communications.
  • Any other experience you’ve had of CHAS.

If we’ve done something well then tell us about it so we know and can do this again. You can do this by telling a member of staff, emailing or writing to us.

If you have any suggestions for us, we would love to hear them. Again, you can do this by telling a member of staff, emailing or writing to us.

If you are unhappy with something we’ve done then please tell us so we can work with you to improve our service.

Children’s Hospice Association Scotland
Canal Court
42 Craiglockhart Avenue
EH14 1LT

Call 0131 444 1900 or email

For more information, download our leaflet Compliments, Suggestions and Complaints

If you require this leaflet in any other format/language, please contact us on 0131 444 1900.

Contact details for our hospices, offices and shops are available here or can be asked for by telephoning or emailing our Head Office.