Compliments, Suggestions and Complaints
We welcome feedback on all that CHAS does so we can learn from your experiences and provide the best possible service.
We would welcome feedback on:
- The care we provide.
- The hospices.
- Fundraising including our shops.
- Our communications.
- Any other experience you’ve had of CHAS.
If we’ve done something well then tell us about it so we know and can do this again. You can do this by telling a member of staff, emailing or writing to us.
If you have any suggestions for us, we would love to hear them. Again, you can do this by telling a member of staff, emailing or writing to us.
If you are unhappy with something we’ve done then please tell us so we can work with you to improve our service.
Children’s Hospice Association Scotland
42 Craiglockhart Avenue
Call 0131 444 1900 or email firstname.lastname@example.org
For more information, download our leaflet Compliments, Suggestions and Complaints
If you require this leaflet in any other format/language, please contact us on 0131 444 1900.